The Chartered Institute of Arbitrators (Ciarb), Kenya Branch, invites applications for its Commercial Mediation Training & Accreditation Programme, designed for professionals seeking practical mediation skills and a pathway towards becoming a Ciarb Accredited Mediator.
Training: 24th November – 1st December 2026
Accreditation Assessment: 2nd – 3rd December 2026
Mode: In-person
Venue: To be communicated

About the Programme
Mediation is an increasingly important mechanism for resolving disputes efficiently, confidentially and collaboratively. This intensive programme equips participants with the practical knowledge and skills required to manage mediation proceedings, facilitate negotiations and help parties work towards mutually acceptable settlements.
The programme will be facilitated by experienced practising mediators and combines theoretical learning with practical exercises, role plays and simulated mediations.
Why Choose Mediation?
Article 159(2)(c) of the Constitution of Kenya recognises alternative forms of dispute resolution, including mediation. As court-annexed and private mediation continue to develop, professionals with effective mediation skills can expand their dispute resolution expertise and professional opportunities.
Who Should Attend?
The programme is suitable for:
- Lawyers and legal practitioners
- Aspiring mediators
- Arbitrators and adjudicators
- Commercial dispute resolution practitioners
- Human resource and workplace dispute practitioners
- Business leaders and managers
- Professionals working in family and other dispute resolution environments
- Individuals seeking to develop their communication, negotiation and conflict management skills
Learning Outcomes
By the end of the programme, participants should be able to:
- Explain the principles and processes of mediation.
- Prepare for and manage the different stages of mediation.
- Apply effective communication, listening and questioning techniques.
- Identify parties’ interests and underlying needs.
- Manage emotions, difficult conversations and barriers to settlement.
- Facilitate negotiations and assist parties towards resolution.
- Conclude mediation proceedings appropriately.
- Understand the considerations involved in establishing a mediation practice.
Course Content
The programme will cover:
- Core mediation skills and principles
- The mediator’s role and responsibilities
- Preparing and setting up a mediation
- Opening statements and storytelling
- Communication and questioning techniques
- Exploring interests and underlying needs
- Managing parties, emotions and difficult interactions
- Negotiation and settlement
- Overcoming barriers to settlement
- Conclusion and closure
- Practical mediation exercises and simulations
- Developing a mediation practice
Training Methodology
The programme will be delivered in person over eight days and will incorporate facilitated learning, demonstrations, practical exercises, role plays, group discussions, simulated mediations, peer learning and feedback from experienced mediators.
Attendance throughout the training is mandatory. Venue details and joining instructions will be communicated to registered participants before the programme begins.
Accreditation Assessment
The assessment will evaluate participants’ ability to apply mediation skills in practice.
Candidates will be required to:
- Act as a mediator in two one-hour mock mediations.
- Participate as a client in peer assessments.
Assessment will focus on three key areas:
People Skills: The ability to communicate effectively, build rapport, manage interactions and create an appropriate environment for mediation.
Process Skills: The ability to understand and manage the mediation process effectively.
Management Skills: The ability to maintain focus, manage the proceedings and assist parties in working towards resolution.
Candidates must successfully complete all required assessment components. Those who do not pass may be eligible to retake the assessment in accordance with applicable Ciarb requirements. Results will be issued within the applicable assessment timeframe.
Entry Requirements
The programme is open to professionals who wish to develop their mediation skills, establish a mediation practice or expand their alternative dispute resolution expertise.
Completion of Ciarb Introduction to Mediation is preferred but not mandatory. Participants should be proficient in English.
Course Fees
Full Training and Accreditation Assessment: KSh 130,000
Includes:
- Eight days of training
- Accreditation assessment
- Course materials
- Lunch and refreshments
Training Only: KSh 60,000
Assessment Only: KSh 70,000
Instalment payment options are available. However, full payment must be completed before commencement of the training.
Payment Details
Bank Transfer or Deposit
- Bank: NCBA Bank
- Branch: Mama Ngina Street
- Account Name: Chartered Institute of Arbitrators
- Account Number: 6435390017
M-Pesa
- Paybill Number: 975743
- Account Number: 40HRNOV26
Kindly use your name as the payment reference and submit proof of payment with your application.
What Happens After the Programme?
Successful candidates can continue developing their mediation practice and pursue the relevant Ciarb membership and accreditation pathway, subject to meeting the applicable Ciarb requirements.
The programme offers an opportunity to build practical expertise and lay the foundation for a professional career in mediation and alternative dispute resolution.
Cancellation and Deferment Policy
Ciarb Kenya reserves the right to modify programme dates, content or facilitators where necessary, with appropriate notice.
Where Ciarb Kenya cancels the programme, participants may be offered a refund or an opportunity to defer to a subsequent programme, subject to the applicable arrangements.
Participant cancellations must be submitted in writing to info@ciarbkenya.org.
Cancellation charges apply as follows:
- More than four weeks before commencement: 90% refund.
- More than two weeks before commencement: 50% refund.
- Less than one week before commencement: No refund.
Participants wishing to defer to the next training programme will have 10% of the course and/or assessment fees received deducted as a deferment charge.
Applications and Registration
Register Here: https://forms.gle/ppXqUPN3bMrmek8m8
Build the skills. Practise the process. Develop your mediation career.



