Terms & Conditions

Welcome to the Chartered Institute of Arbitrators (CIArb Kenya Branch). By purchasing services from CIArb Kenya, including training courses, conferences, and related materials, you agree to these Terms of Sale. Please read them carefully.

1. General Information
1.1 These Terms of Sale govern all transactions made through our website or other CIArb Kenya channels.
1.2 CIArb Kenya reserves the right to update or modify these terms at any time.

2. Pricing and Payment
2.1 All prices displayed on our website are listed in [Kes.] and are subject to change without notice.
2.2 Payments must be made in full at the time of booking unless otherwise stated. Accepted payment methods are [MPesa & Pesapal].
2.3 Refunds will only be issued as per our refund policy (see Section 6).

3. Services
3.1 CIArb Kenya offers training courses, conferences, and related materials to promote excellence in arbitration and alternative dispute resolution.
3.2 Services are provided as described on our website, and CIArb reserves the right to modify course content or event details without notice.

4. User Responsibilities
4.1 Users must ensure they meet any prerequisites outlined for training courses.
4.2 Access to our services must not be shared or resold without CIArb’s permission.

5. Intellectual Property
5.1 All content provided by CIArb Kenya, including training materials, presentations, and conference materials, remains the intellectual property of CIArb and may not be reproduced or distributed without written consent.

6. Refund Policy
6.1 Refunds for training courses or conferences may be issued if cancellation occurs 14 days before the scheduled start date.
6.2 Refunds will not be issued for cancellations made after the stated period or for non-attendance.

7. Limitation of Liability
7.1 CIArb Kenya is not liable for any indirect, incidental, or consequential damages arising from the use of its services.
7.2 CIArb’s total liability is limited to the amount paid for the service in question.

8. Governing Law
8.1 These Terms of Sale are governed by the laws of Kenya.
8.2 Any disputes shall be resolved through arbitration under CIArb’s own rules.

9. Contact Information
For questions or concerns about these Terms of Sale, please contact us at accounts@ciarbkenya.org