On 2nd August 2023, under the leadership of Ms. Jacqueline Waihenya, we visited the Association of Kenya Insurers to discuss integrating Alternative Dispute Resolution (ADR) in the insurance sector. Discussions centered on ADR training, its inclusion in contracts, promoting unbiased adjudication, and formalizing our partnership with a Memorandum of Understanding. We’re committed to advancing ADR’s role in insurance.

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Message from the Chairman’s Desk
Distinguished members of the Board, Institute and Secretariat, I am delighted to have had the opportunity to serve you all and in the first instance